by
Murphy, John A., 1948-
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005020017.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Format:
Books
Publication Date
2006
Excerpt:
Converting customer value : from retention to profit / Murphy, John A., 1948-
by
Wreden, Nick.
ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html
Format:
Books
Publication Date
2005
Excerpt:
Profit brand
by
Buttle, Francis.
Format:
Books
Publication Date
1996
Excerpt:
/ Paul Michell -- 13. Relationship marketing within the not-for-profit sector / Tony Conway -- 14. Where