Search Results for Satisfaction.

IIE
2 Results
00IIE
Cover image for Business process mapping : improving customer satisfaction. Workbook
Business process mapping : improving customer satisfaction. Workbook
by 
Jacka, J. Mike.
Format: 
Books
Publication Date 
2009
Excerpt: 
Business process mapping : improving customer satisfaction. Workbook / Jacka, J. Mike.
Available: Copies:
Cover image for Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
competitive advantage -- Partnering and strategic alliances -- Customer satisfaction, retention, and loyalty
Available: Copies:
Go to:Search ResultsTop of Page