by
Morrison, Alastair M.
Format:
Books
Publication Date
2010
Excerpt:
Food service -- Marketing.
by
Carbone, Lewis P.
Format:
Books
Publication Date
2004
Excerpt:
Customer services -- Quality control.
by
Morrison, Alastair M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html
Format:
Books
Publication Date
2002
Excerpt:
Food service -- Marketing.
by
Goodman, Gary S.
Table of contents http://www.loc.gov/catdir/toc/wiley021/00025368.html
Publisher description http://www.loc.gov/catdir/description/wiley037/00025368.html
Publisher description http://www.loc.gov/catdir/description/wiley037/00025368.html
Format:
Books
Publication Date
2000
Excerpt:
Customer services -- Quality control -- Handbooks, manuals, etc.
by
Laws, Eric, 1945-
Format:
Books
Publication Date
1997
Excerpt:
Managing packaged tourism : relationships, responsibilities and service quality in the inclusive
Format:
Books
Publication Date
1994
Excerpt:
Command performance : the art of delivering quality service /