by 
 Lucas, Robert W.
Format: 
Books
Publication Date 
 2012
Excerpt: 
Customer service : skills for success / Lucas, Robert W.
by 
 Lucas, Robert W.
Format: 
Books
Publication Date 
 2011
Excerpt: 
Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.
by 
 Lucas, Robert W.
Format: 
Books
Publication Date 
 2009
Excerpt: 
 results / Lucas, Robert W.
by 
 Lucas, Robert W.
 Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html
Format: 
Books
Publication Date 
 2005
Excerpt: 
 situations / Lucas, Robert W.
by 
 Lucas, Robert W., author.
Format: 
Books
Publication Date 
 2023
Excerpt: 
Customer service : skills for success / Lucas, Robert W., author.
by 
 Buskist, William.
Format: 
Books
Publication Date 
 2012
Excerpt: 
 / Steven A. Meyers -- 3.Allaying Graduate Student Fears About Teaching / Sandra Goss Lucas -- 4.Preparing
by 
 Jones, Steve, 1961-
 Table of contents http://catdir.loc.gov/catdir/enhancements/fy0658/98019758-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008391055&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=825177&custom_att_2=simple_viewer
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0734/98019758-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0658/98019758-d.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008391055&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=825177&custom_att_2=simple_viewer
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0734/98019758-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0658/98019758-d.html
Format: 
Books
Publication Date 
 1999
Excerpt: 
 screen-and-keyboard: toward a methodology for survey research on the Internet / Diane F. Witmer, Robert W
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