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1.
UX for beginners : a crash course in 100 short lessons
by
Marsh, Joel, author.
EBSCO
https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1135545&site=ehost-live&scope=site
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2016
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User interfaces (Computer systems)
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2.
BPMN 2.0 handbook : methods, concepts, case studies and standards in business process modeling notation
by
Fischer, Layna.
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2012
Excerpt:
and the human interface including real-life case studies. Other chapters tackle the practical aspects
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