IIE Logo

IIE
Switch to list view
Switch to thumbnail view
Select an Action
3 Results Found Subscribe to search results
000IIE
Print
1. 
Cover image for Dealing with the customer from hell : a survival guide
Dealing with the customer from hell : a survival guide
Dealing with the customer from hell : a survival guide
by 
Belding, Shaun.
Format: 
Books
Publication Date 
2005 2004
Excerpt: 
Dealing with the customer from hell : a survival guide / Belding, Shaun.
Available: Copies:
2. 
Cover image for Naked conversations : how blogs are changing the way businesses talk with customers
Naked conversations : how blogs are changing the way businesses talk with customers
Naked conversations : how blogs are changing the way businesses talk with customers
by 
Scoble, Robert, 1965-
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Little companies, long reach -- Consultants who get it -- Survival of the publicists -- Blogs and
Available: Copies:
3. 
Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
by 
Thompson, Harvey.
Format: 
Books
Publication Date 
2004
Excerpt: 
, Alternative Strategy of the 1990s -- Survival Issue and Strategic Imperative of the 2000s -- Understanding
Available: Copies:
Limit Search Results
Access Level
Author
Format
Item Category 1
Material Type
Language
Library
Shelf Location
Publication Date
Subject
Item Available
Advanced Search Location