Search Results for Loyalty.

1.

Customer service : career success through customer loyalty

by

Timm, Paul R.

Format:

Books

Publication Date

2011

Excerpt:

Customer service : career success through customer loyalty / Timm, Paul R.

Available: Copies:

2.

Seven power strategies for building customer loyalty

by

Timm, Paul R.

Format:

Books

Publication Date

2001

Excerpt:

Seven power strategies for building customer loyalty / Timm, Paul R.

Available: Copies:

3.

Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty

by

Van Hooser, Phillip, 1957-

Table of contents only http://www.loc.gov/catdir/toc/ecip0512/2005013737.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html

Format:

Books

Publication Date

2005

Excerpt:

Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyalty / Van Hooser

Available: Copies:

4.

Customer service : skills for success

by

Lucas, Robert W., author.

Format:

Books

Publication Date

2023

Excerpt:

. -- Customer service via technology -- 10. Encouraging customer loyalty -- 11. Managing your time -- 12

Available: Copies:

5.

Grasping service marketing

by

Jordaan, Yolanda.

Format:

Books

Publication Date

2015

Excerpt:

Service marketing in perspective -- Value : from customer service to satisfaction and loyalty

Available: Copies:

6.

Customer service : skills for success

by

Lucas, Robert W.

Format:

Books

Publication Date

2012

Excerpt:

-- Encouraging customer loyalty.

Available: Copies:

7.

Wired and dangerous : how your customers have changed and what to do about it

by

Bell, Chip R.

Format:

Books

Publication Date

2011

Excerpt:

Customer loyalty.

Available: Copies:

8.

Care packages for your customers : an idea a week to enhance customer service

by

Glanz, Barbara A.

Format:

Books

Publication Date

2007

Excerpt:

Customer loyalty.

Available: Copies:

9.

Connecting with your customers.

by

Harvard Business School.

Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html

Format:

Books

Publication Date

2006

Excerpt:

loyalty -- Do you know how much your customers are really worth to you? / Uta Werner -- Questions about

Available: Copies:

10.

Grasping service marketing

by

Jordaan, Yolanda.

Format:

Books

Publication Date

2004

Excerpt:

loyalty -- Service metrics and technology -- Service product -- Physical evidence -- People -- Process

Available: Copies:

11.

Command performance : the art of delivering quality service

Format:

Books

Publication Date

1994

Excerpt:

L. Heskett -- The New Productivity Challenge / Peter F. Drucker -- Loyalty-Based Management

Available: Copies:

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