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1. 
Cover image for Managing customer relationships : a strategic framework
Managing customer relationships : a strategic framework
by 
Peppers, Don.
Format: 
Books
Publication Date 
2011
Excerpt: 
Rogers, Martha, 1952-
Available: Copies:
2. 
Cover image for Clicks, bricks & brands.
Clicks, bricks & brands.
by 
Lindström, Martin, 1970-
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0915/2007310165-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0915/2007310165-d.html
Format: 
Books
Publication Date 
2002
Excerpt: 
Rogers, Martha, 1952-
Available: Copies:
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