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Call centre effectiveness

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Call centre effectiveness
Title:
Call centre effectiveness
Author:
Els, Lien.
ISBN:
9781919774305
Personal Author:
Els, Lien.
Edition:
1st ed.
Publication Information:
Lynnwood Ridge : Amabhuku, 2000.
Physical Description:
ix, 148 pages : illustrations ; 25 cm
General Note:
Includes glossary.
Subject Term:
Customer relations.

Call centers -- Management.

Customer services -- Management.
Added Author:
De Villiers, Pieter.
Copies:
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