Search Results for Amacom.

International dictionary of artificial intelligence

The AMA dictionary of business and management

Punctuation at work : simple principles for achieving clarity and good style

An insider's guide to building a successful consulting practice

The AMA handbook of public relations

Just listen : discover the secret to getting through to absolutely everyone

A manager's guide to coaching : simple and effective ways to get the best out of your employees

Managing online forums : everything you need to know to create and run successful community discussion boards

Becoming an extraordinary manager : the 5 essentials for success

Persuasion IQ : the 10 skills you need to get exactly what you want

A manager's guide to improving workplace performance

How to recognize & reward employees : 150 ways to inspire peak performance

Delivering knock your socks off service

Whoever tells the best story wins how to use your own stories to communicate with power and impact

Coaching for emotional intelligence : the secret to developing the star potential in your employees

Great customer connections : simple psychological techniques that guarantee exceptional service

Bigger isn't always better : the new mindset for real business growth

The innovation killer : how what we know limits what we can imagine... and what smart companies are doing about it

The leader's tool kit : hundreds of tips and techniques for developing the skills you need

Soldier, statesman, peacemaker : leadership lessons from George C. Marshall

Personal brilliance : mastering the everyday habits that create a lifetime of success

The streetsmart negotiator : how to outfox, outmaneuver, and outlast your opponents

The virtual handshake : opening doors and closing deals with online social networking

Business under fire : how Israeli companies are succeeding in the face of terror--and what we can learn from them

The trainer's tool kit

Brain tattoos : creating unique brands that stick in your customers' minds

The HR answer book : an indispensable guide for managers and human resources professionals

The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena

Motivational management : inspiring your people for maximum performance

The manager's question and answer book

The AMA handbook of e-learning : effective design, implementation, and technology solutions

How to manage training : a guide to design and delivery for high performance

The business of innovation : managing the corporate imagination for maximum results

The emotional intelligence activity book : 50 activities for developing EQ at work

Seven power strategies for building customer loyalty

Handbook of computer troubleshooting

The secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth

How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships

Designing dynamic organizations : a hands-on guide for leaders at all levels

Turning training into learning : how to design and deliver programs that get results

The computer desktop encyclopedia