3 Results
000IIE
by 
Fuglsang, Lars.
Format: 
Books
Publication Date 
2008
Excerpt: 
Involvement in Services -- 3. Customer Relationship Management (CRM) as Innovation: Taking Care of the Right
Available: Copies:
by 
Christensen, Clayton M.
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer services.
Available: Copies: