by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
Customer service : career success through customer loyalty / Timm, Paul R.
by
Grandey, Alicia.
Format:
Books
Publication Date
2013
Excerpt:
Perspectives: Customer Service, Call Centers, Caring Professionals -- 6.The Customer Experience of Emotional
by
Bell, Chip R.
Format:
Books
Publication Date
2011
Excerpt:
Wired and dangerous : how your customers have changed and what to do about it / Bell, Chip R.
by
Timm, Paul R.
Format:
Books
Publication Date
2001
Excerpt:
Seven power strategies for building customer loyalty / Timm, Paul R.