by
Poluha, Rolf G.
Table of contents only http://www.loc.gov/catdir/toc/ecip0713/2007012289.html
Format:
Books
Publication Date
2007
Excerpt:
indicators -- App 4. Details and evaluation examples of the performance measures -- App 5. Representation of
by
Benton, Steve.
Table of contents only http://www.loc.gov/catdir/toc/ecip067/2006002740.html
Format:
Books
Publication Date
2006
Excerpt:
-- Step 7: Ideas are not enough : provide implementation options -- Step 8: Performance evaluation
by
Pargman, David.
Table of contents only http://www.loc.gov/catdir/toc/ecip064/2005034834.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0654/2005034834-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0654/2005034834-d.html
Format:
Books
Publication Date
2006
Excerpt:
Managing performance stress : models and methods / Pargman, David.
by
Butler, David L. (David Lawrence)
Format:
Books
Publication Date
2004
Excerpt:
Call centers -- Customer services -- Evaluation.