2 Results
00IIE
by 
Smith, Kerry, 1963- author.
Format: 
Books
Publication Date 
2016
Excerpt: 
-- Anatomy of an experiential marketing -- Digital plus live -- Experience design -- Proving performance and
Available: Copies:
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Anatomy of Processes -- Evolution of Processes -- Using Process Frameworks and Standards -- Quality
Available: Copies: