2 Results
00IIE
Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service
by 
Gallagher, Richard S.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Psychological aspects.
Available: Copies:
Cover image for The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena
by 
Bacon, Terry R.
Format: 
Books
Publication Date 
2004
Excerpt: 
Selling -- Psychological aspects.
Available: Copies: