Search Results for Electronic commerce -- Customer services.

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00IIE
Cover image for The user is always right : a practical guide to creating and using personas for the Web
The user is always right : a practical guide to creating and using personas for the Web
by 
Mulder, Steve, 1968-
Table of contents only http://www.loc.gov/catdir/toc/fy0704/2006299390.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Electronic commerce -- Customer services.
Available: Copies:
Cover image for Electronic commerce 2004 : a managerial perspective
Electronic commerce 2004 : a managerial perspective
by 
Turban, Efraim.
Format: 
Books
Publication Date 
2004
Excerpt: 
Electronic commerce 2004 : a managerial perspective / Turban, Efraim.
Available: Copies:
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