-- Statistical software -- Conclusion: tools for description and causation -- Exercises -- Making sense of

-- 14-3-3.Mitigate Known Risks -- 14-4.SCM Software -- 14-4-1.Planning -- On The Line: Planning Software

-- System tools -- Command line -- Microsoft management console -- Administrative tools -- Action center

different browsers and platforms ; Web design software ; Web-based self-publishing -- Unit VIII : Commercial