negotiation -- Conducting interviews.

Nonverbal Communication -- Listening -- Resumes, Interviews, and Negotiations -- Getting to Know the Diverse

conflict -- Negotiation -- Grievance Procedure And Disciplinary Action -- Grievance procedures

General conversation -- At work -- Conflicts and anger -- Diplomacy -- Negotiation -- Problem

: Applying communication principles in business. Persuasion -- Negotiation -- Writing skills -- Writing

Communicating in global business negotiations : a geocentric approach / Rudd, Jill.

language -- Negotiation -- Writing skills -- Meetings and meeting procedures -- Formal presentations

and reports -- Meetings -- Speaking and listening: Communication cornerstones -- Negotiation -- Media