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3. 
Cover image for Business information management : improving performance using information systems
Business information management : improving performance using information systems
Business information management : improving performance using information systems
by 
Chaffey, Dave, 1963-
Format: 
Books
Publication Date 
2011
Excerpt: 
Business information management : improving performance using information systems / Chaffey, Dave
Available: Copies:
4. 
Cover image for The performance management revolution : business results through insight and action
The performance management revolution : business results through insight and action
The performance management revolution : business results through insight and action
by 
Dresner, Howar, 1957-
Table of contents only http://www.loc.gov/catdir/toc/ecip0720/2007023152.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0739/2007023152-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0806/2007023152-b.html
Format: 
Books
Publication Date 
2008
Excerpt: 
The performance management revolution : business results through insight and action / Dresner
Available: Copies:
5. 
Cover image for Business information management : improving performance using information systems
Business information management : improving performance using information systems
Business information management : improving performance using information systems
by 
Chaffey, Dave, 1963-
Format: 
Books
Publication Date 
2005
Excerpt: 
Business information management : improving performance using information systems / Chaffey, Dave
Available: Copies:
6. 
Cover image for The complete business process handbook : body of knowledge from process modeling to bpm. Volume I
The complete business process handbook : body of knowledge from process modeling to bpm. Volume I
The complete business process handbook : body of knowledge from process modeling to bpm. Volume I
by 
Rosing, Mark von.
Format: 
Books
Publication Date 
2015
Excerpt: 
Value & Performance Measurement and Management; how to roll-out and deploy process; how to enable
Available: Copies:
7. 
Cover image for Handbook on business information systems
Handbook on business information systems
Handbook on business information systems
by 
Gunasekaran, A.
Format: 
Books
Publication Date 
2010
Excerpt: 
Sani, Emanuele Ruffaldi and Massimo Bergamasco -- Determining key performance indicators: an analytical
Available: Copies:
8. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
performance measures -- The service desk setting -- Customer support as a profession.
Available: Copies:
9. 
Cover image for Designing management information systems
Designing management information systems
Designing management information systems
by 
Heijden, Johannes Govardus Maria van der, 1969-
Table of contents only http://www.loc.gov/catdir/toc/ecip0827/2008039287.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0908/2008039287-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0908/2008039287-d.html
Format: 
Books
Publication Date 
2009
Excerpt: 
decision making. Designing Management Information Systems covers the topics of key performance indicator
Available: Copies:
10. 
Cover image for Strategic alignment process and decision support systems : theory and case studies
Strategic alignment process and decision support systems : theory and case studies
by 
Shimizu, Tamio, 1938-
Format: 
Books
Publication Date 
2006
Excerpt: 
of organizational strategy with information technology strategy -- Ch. VI. Performance measurement
Available: Copies:
11. 
Cover image for Rethinking management information systems : an interdisciplinary perspective
Rethinking management information systems : an interdisciplinary perspective
Rethinking management information systems : an interdisciplinary perspective
by 
Galliers, Robert, 1947-
Format: 
Books
Publication Date 
1999
Excerpt: 
Systems, Strategic Management, and Performance Evaluation. 7. Strategy-Making in the Information Age
Available: Copies:
12. 
Cover image for Management information systems : the manager's view
Management information systems : the manager's view
by 
Schultheis, Robert A.
Table of contents http://catdir.loc.gov/catdir/toc/mh022/97025011.html
Publisher description http://catdir.loc.gov/catdir/description/mh023/97025011.html
Format: 
Books
Publication Date 
1998
Excerpt: 
information systems ; Performance management systems ; Applicant selection and placement systems ; Training
Available: Copies:
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