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2. 
Cover image for Hospitality strategic management : concepts and cases
Hospitality strategic management : concepts and cases
Hospitality strategic management : concepts and cases
by 
Enz, Cathy A., 1956-
to access electronic resource
Table of contents http://catdir.loc.gov/catdir/toc/ecip0818/2008021438.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018707570&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2010
Excerpt: 
-- ch. 10 Global strategic management and the future -- Cases: Case study matrix -- Case note: Learning
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3. 
Cover image for Value-driven channel strategy : extending the lean approach
Value-driven channel strategy : extending the lean approach
Value-driven channel strategy : extending the lean approach
by 
Reidenbach, R. Eric.
Table of contents http://www.loc.gov/catdir/toc/ecip0511/2005011610.html
Format: 
Books
Publication Date 
2006
Excerpt: 
understanding the value model -- Appendix b the competitive value matrix -- Appendix c acquisition and retention
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