Search Results for Customer services -- Psychological aspects.

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Cover image for Using your emotional intelligence to develop others

Using your emotional intelligence to develop others

by

Caldwell, Sheri.

Format:

Books

Publication Date

2009

Excerpt:

Customer services -- Psychological aspects.

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Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service

Great customer connections : simple psychological techniques that guarantee exceptional service

Great customer connections : simple psychological techniques that guarantee exceptional service

by

Gallagher, Richard S.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html

Format:

Books

Publication Date

2006

Excerpt:

Customer services -- Psychological aspects.

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3.

Cover image for Clued in : how to keep customers coming back again and again

Clued in : how to keep customers coming back again and again

by

Carbone, Lewis P.

Format:

Books

Publication Date

2004

Excerpt:

Consumer behavior -- Psychological aspects.

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