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1. 
Cover image for Service management : operations, strategy, and information technology
Service management : operations, strategy, and information technology
by 
Fitzsimmons, James A.
Format: 
Books
Publication Date 
2006
Excerpt: 
Service management : operations, strategy, and information technology / Fitzsimmons, James A.
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2. 
Cover image for Service management : operations, strategy, information technology
Service management : operations, strategy, information technology
by 
Bordoloi, Sanjeev, author.
Format: 
Books
Publication Date 
2023
Excerpt: 
Fitzsimmons, James A., author.
Available: Copies:
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