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IIE
Teaching and Learning
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Faculty of Commerce
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A guide to help desk concepts
by
Knapp, Donna.
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Publication Date
2003
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Computer service industry.
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Financial models using simulation and optimization : a step-by-step guide with Excel and Palisade's DecisionTools software
by
Winston, Wayne L.
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Publication Date
2000
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Financial services industry -- Technological innovations.
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