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1. 
Cover image for Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
by 
Summers, Donna C. S.
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality management.
Available: Copies:
2. 
Cover image for Quality control
Quality control
by 
Besterfield, Dale H.
Format: 
Electronic Resources
Publication Date 
2001
Excerpt: 
Quality control / Besterfield, Dale H.
Available: Copies:
3. 
Cover image for The Oliver Wight ABCD checklist for operational excellence
The Oliver Wight ABCD checklist for operational excellence
by 
Wight, Oliver W.
Table of contents http://catdir.loc.gov/catdir/toc/onix06/00033007.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley042/00033007.html
Publisher description http://catdir.loc.gov/catdir/description/wiley035/00033007.html
Format: 
Books
Publication Date 
2000
Excerpt: 
Total quality management.
Available: Copies:
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