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000000000000IIE
Print
by 
Van Heerden, Neels, 1957- editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
however always be a place for the age-old art of person-to-person communication between a salesperson and
Available: Copies:
2. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
Nonverbal communication in the workplace.
Available: Copies:
3. 
Cover image for Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
electronic communication -- Recognize and deal with customer turnoffs -- Insight into emerging trends in
Available: Copies:
4. 
Cover image for Please every customer : delivering stellar customer service across cultures
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2011
Excerpt: 
Intercultural communication.
Available: Copies:
5. 
Cover image for The power of appreciative inquiry : a practical guide to positive change
by 
Whitney, Diana Kaplin.
Format: 
Books
Publication Date 
2010
Excerpt: 
Communication in organizations.
Available: Copies:
6. 
Cover image for Naked conversations : how blogs are changing the way businesses talk with customers
by 
Scoble, Robert, 1965-
Format: 
Books
Publication Date 
2006
Excerpt: 
Business communication.
Available: Copies:
7. 
Cover image for Publish and prosper : blogging for your business
by 
Byron, D. L.
Format: 
Books
Publication Date 
2006
Excerpt: 
Business communication.
Available: Copies:
8. 
Cover image for Your client's story : know your clients and the rest will follow
by 
West, Scott, 1959-
Format: 
Books
Publication Date 
2005
Excerpt: 
Interpersonal communication.
Available: Copies:
9. 
Cover image for ProfitBrand : how to increase the profitability, accountability & sustainability of brands
by 
Wreden, Nick.
Format: 
Books
Publication Date 
2005
Excerpt: 
: striving toward adoption ; Constituencies: communicating with communities -- ; Communication principles
Available: Copies:
10. 
Cover image for Culture and positioning as determinants of strategy : personality and the business organization
by 
Ellson, Tony, 1953-
Format: 
Books
Publication Date 
2004
Excerpt: 
Communication in marketing.
Available: Copies:
11. 
Cover image for The power of appreciative inquiry : a practical guide to positive change
by 
Whitney, Diana Kaplin.
Format: 
Books
Publication Date 
2003
Excerpt: 
Communication in organizations.
Available: Copies:
by 
Du Plessis, P. J. (Phillipus Jacobus), 1943-
Format: 
Books
Publication Date 
2003
Excerpt: 
; Personality and psychographics ; Marketing communication ; Cultural influences on buyer behaviour ; Economic
Available: Copies:
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