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1. 
Cover image for Marketing strategy : the thinking involved
by 
Hill, Mark E., 1957-
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Marketing Thinking Challenge 2.1: Appropriating Satisfaction in a Consumer Situation -- Marketing Thinking
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2. 
Cover image for Organizational behavior : improving performance and commitment in the workplace
by 
Colquitt, Jason.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumer satisfaction.
Available: Copies:
3. 
Cover image for Organizational behavior : improving performance and commitment in the workplace
by 
Colquitt, Jason.
Format: 
Books
Publication Date 
2008
Excerpt: 
Consumer satisfaction.
Available: Copies:
4. 
Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right
by 
Arussy, Lior.
Format: 
Books
Publication Date 
2005
Excerpt: 
Consumer satisfaction.
Available: Copies:
5. 
Cover image for Strategic human resource management
by 
Mello, Jeffrey A.
Format: 
Books
Publication Date 
2002
Excerpt: 
Needs Satisfaction and Organizational Capabilities to Competitive Advantage by Roger Hallowell
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