individual behavior and motivation ; Improving communication skills ; Managing groups and teams

Medium of Communication -- E-Marketing and Information Distribution -- The Impact of the Internet on the

Mensch-Maschine-Kommunikation.

Visual communication.

-- Pricing -- Advertising, communication and branding on the Internet -- e-Tailing -- Services -- Strategic

; Communication Services -- The Home. Homes, Furnishings & Appliances ; Household Maintenance ; Audiovisual

, cognition, and communication -- Finding and using negotiation leverage -- Ethics in negotiation -- Global

-- Environment and physical surroundings -- Time -- Immediacy and communication -- Female-male nonverbal

-based assessment -- Interactive listening and reading -- Foregrounding oral communication -- Foregrounding written

Interpersonal communication.

-- Introduction -- The psychology of public relations communication -- Marketing public relations -- The public

-- Approach through nonverbal communication, listening, and trust -- Openings -- Probing for needs -- The