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1. 
Cover image for Hospitality sales : selling smarter
by 
Siguaw, Judy A.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Approach through nonverbal communication, listening, and trust -- Openings -- Probing for needs -- The
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2. 
Cover image for Advertising and promotion : an integrated marketing communications perspective
by 
Belch, George E. (George Edward), 1951-
Format: 
Books
Publication Date 
2004
Excerpt: 
Advertising and promotion : an integrated marketing communications perspective / Belch, George E
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3. 
Cover image for The one minute apology : a powerful way to make things better
by 
Blanchard, Kenneth H.
Format: 
Books
Publication Date 
2004 2003
Excerpt: 
Communication in management.
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4. 
Cover image for Corporate communications : a 21st century primer
by 
Fernandez, Joseph, 1968-
Format: 
Books
Publication Date 
2004
Excerpt: 
Corporate communications : a 21st century primer / Fernandez, Joseph, 1968-
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5. 
Cover image for The pirate inside : building a challenger brand culture within yourself and your organization
by 
Morgan, Adam, 1969-
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Wrapping : a different kind of communication -- Personal qualities that foster an internal challenger
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6. 
Cover image for Fundamentals of management : essential concepts and applications
by 
Robbins, Stephen P., 1943-
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Understanding Work Teams -- Motivating and Rewarding Employees -- Leadership and Trust -- Communication and
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by 
Cant, M. C. (Michael Colin), 1957-
Format: 
Books
Publication Date 
2004
Excerpt: 
Introduction to personal selling -- The art of selling -- Communication -- Sales knowledge
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8. 
Cover image for Accounting information systems.
by 
Bodnar, Geirge H.
Format: 
Books
Publication Date 
2004
Excerpt: 
Redesigned to reflect today's trends in AIS, this text stresses information, communication and
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by 
Bisschoff, T. C.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Project leadership (human resource management) -- Communication in projects -- Project quality management
Available: Copies:
10. 
Cover image for Guide to Ecstacity
by 
Coates, Nigel.
Format: 
Books
Publication Date 
2003
Excerpt: 
multiplication of modern lifestyles and revolutions in global communication"--Bookjacket.
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12. 
Cover image for Reaching out : interpersonal effectiveness and self-actualization
by 
Johnson, David W., 1940-
Format: 
Books
Publication Date 
2003
Excerpt: 
Interpersonal communication.
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