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145. 
Cover image for What's keeping your customers up at night? : close more deals by selling to your client's pain
by 
Cody, Steven.
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations.
Available: Copies:
146. 
Cover image for The firm of the future : a guide for accountants, lawyers, and other professional services
by 
Dunn, Paul.
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations -- Handbooks, manuals, etc.
Available: Copies:
147. 
Cover image for Performance Research Associates' Delivering knock your socks off service.
by 
Zemke, Ron.
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer services.
Available: Copies:
148. 
Cover image for The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
by 
Freeland, John G.
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations -- Management.
Available: Copies:
149. 
Cover image for 101 ways to really satisfy your customers
by 
Griffiths, Andrew, 1966-
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer relations.
Available: Copies:
by 
Mooney, Kelly.
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer relations.
Available: Copies:
151. 
Cover image for Hospitality and travel marketing
by 
Morrison, Alastair M.
Format: 
Books
Publication Date 
2002
Excerpt: 
-- Hospitality and Travel Marketing System -- Planning: Research and Analysis -- Customer Behavior -- Analyzing
Available: Copies:
152. 
Cover image for The CRM handbook : a business guide to customer relationship management
by 
Dyché, Jill.
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer relations -- Management.
Available: Copies:
153. 
Cover image for Dealing with difficult people
by 
Osborne, Christina.
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer relations.
Available: Copies:
154. 
Cover image for Customer relationship management
by 
Anderson, Kristin, 1962-
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer relations -- Management.
Available: Copies:
155. 
Cover image for How to measure human resources management
by 
Fitz-enz, Jac.
Format: 
Books
Publication Date 
2002
Excerpt: 
-- Keeping Management (Your Customer) Satisfied with the Hiring Process -- How to Measure Compensation and
Available: Copies:
156. 
Cover image for How to get new business in 90 days and keep it forever
by 
Evans, Wendy, 1940-
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations -- Management.
Available: Copies:
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