93 Results Found
000000000000IIE
1.
by
Roberts, Kevin, 1949-
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Management.
2.
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format:
Books
Publication Date
2006
Excerpt:
Marketing management / Kotler, Philip.
3.
by
Lamb, Charles W.
Format:
Books
Publication Date
2006 2005
Excerpt:
Marketing -- Management.
4.
by
Allen, Paul R.
Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Format:
Books
Publication Date
2006
Excerpt:
Support services (Management)
5.
by
Fogli, Lawrence.
Format:
Books
Publication Date
2006
Excerpt:
Customer service delivery : research and best practices / Fogli, Lawrence.
6.
by
Hollins, Bill.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Management.
by
Arussy, Lior.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Format:
Books
Publication Date
2005
Excerpt:
Customer services -- Management.
8.
by
Rayport, Jeffrey F.
Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html
Format:
Books
Publication Date
2005
Excerpt:
Customer services -- Management.
9.
by
Brink, A. (Annekie)
Format:
Books
Publication Date
2004
Excerpt:
Customer relationship management & customer service / Brink, A. (Annekie)
by
Jordaan, Yolanda.
Format:
Books
Publication Date
2004
Excerpt:
Customer services.
11.
by
Czinkota, Michael R.
Format:
Books
Publication Date
2004
Excerpt:
expansion -- Product and brand management -- Services marketing -- Global pricing strategies -- Logistics
12.
by
Deery, Steve.
Table of contents http://www.loc.gov/catdir/toc/hol041/2003059603.html
Publisher description http://www.loc.gov/catdir/description/hol041/2003059603.html
Publisher description http://www.loc.gov/catdir/description/hol041/2003059603.html
Format:
Books
Publication Date
2004
Excerpt:
Customer services -- Great Britain -- Management.
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