188 Results Found
000000000000IIE
1.
by
Knapp, Donna.
Format:
Books
Publication Date
2005
Excerpt:
A guide to customer service skills for the help desk professional / Knapp, Donna.
2.
by
Sanderson, Susan M.
Format:
Electronic Resources
Publication Date
2004
Excerpt:
Computer industry -- Customer services -- Management.
by
Kotler, Philip.
Format:
Books
Publication Date
2004
Excerpt:
: partnering to build customer relationships -- Marketing in the digital age : making new customer connections
by
Jordaan, Yolanda.
Format:
Books
Publication Date
2004
Excerpt:
Customer services.
by
Waugh, Troy.
Publisher description http://www.loc.gov/catdir/description/wiley041/2003021210.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003021210.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003021210.html
Table of contents http://www.loc.gov/catdir/toc/wiley041/2003021210.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003021210.html
Format:
Books
Publication Date
2004
Excerpt:
101 marketing strategies for accounting, law, consulting, and professional services firms / Waugh
by
Butler, David L. (David Lawrence)
Format:
Books
Publication Date
2004
Excerpt:
Call centers -- Customer services -- Evaluation.
by
Deery, Steve.
Table of contents http://www.loc.gov/catdir/toc/hol041/2003059603.html
Publisher description http://www.loc.gov/catdir/description/hol041/2003059603.html
Publisher description http://www.loc.gov/catdir/description/hol041/2003059603.html
Format:
Books
Publication Date
2004
Excerpt:
Customer services -- Great Britain -- Management.
8.
by
Carbone, Lewis P.
Format:
Books
Publication Date
2004
Excerpt:
Customer services -- Quality control.
9.
by
Clark, Moira.
Format:
Books
Publication Date
2004
Excerpt:
Customer services.
10.
by
Futrell, Charles.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0614/2003046332-d.html
Format:
Electronic Resources
Publication Date
2004
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
by
Kotler, Philip.
Table of contents http://catdir.loc.gov/catdir/toc/wiley041/2003026035.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010651205&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010651205&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley047/2003026035.html
Publisher description http://catdir.loc.gov/catdir/description/wiley041/2003026035.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010651205&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=010651205&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley047/2003026035.html
Publisher description http://catdir.loc.gov/catdir/description/wiley041/2003026035.html
Format:
Books
Publication Date
2004
Excerpt:
's product and service policies need tightening -- Your company's brand-building and communication skills are
12.
by
Turban, Efraim.
Format:
Books
Publication Date
2004
Excerpt:
electronic commerce : products and services -- 4. Consumer behavior, online market research, and customer
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