by
Magee, David, 1965-
Format:
Books
Publication Date
2007
Excerpt:
Customer services -- Case studies.
by
Dorrian, Paul.
Format:
Books
Publication Date
2007
Excerpt:
Dancing with the customer : 101 lessons towards service supremacy / Dorrian, Paul.
by
Lovelock, Christopher H.
Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format:
Books
Publication Date
2007
Excerpt:
Customer services -- Marketing.
by
Paruk, Tasneem.
Format:
Manuscript
Publication Date
2007
Excerpt:
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in
by
Harris, Peter J. (Peter James), 1944-
Table of contents http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html
Format:
Books
Publication Date
2006
Excerpt:
hospitality services / Peter Harris -- Cross-border reporting for performance evaluation / Ian Graham -- Cost
by
Futrell, Charles.
Format:
Books
Publication Date
2006
Excerpt:
Fundamentals of selling : customers for life through service / Futrell, Charles.
by
Voges, Kevin, 1952-
Format:
Books
Publication Date
2006
Excerpt:
-making for consensus outcomes in organizations / Analyzing strategic stance in public services management
by
Zanetti, Daniel.
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030518.html
Format:
Books
Publication Date
2006
Excerpt:
Amaze your customers! : creative tips on winning & keeping your customers / Zanetti, Daniel.
by
Kasper, Hans.
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005034528.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Marketing -- Management.
by
Allen, Paul R.
Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services.
by
Grönfeldt, Svafa.
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005018321.html
Format:
Books
Publication Date
2006
Excerpt:
Customer services -- Management.
by
Fogli, Lawrence.
Format:
Books
Publication Date
2006
Excerpt:
Customer service delivery : research and best practices / Fogli, Lawrence.
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