Interviewing: Experience, Talk, and Knowledge / Marjorie L. DeVault and Glenda Gross -- Using Survey Research

, monitored, and managed. Each chapter is fleshed out with real-world experience of the authors and

Written specifically for students with no previous experience of research and research methodology

sustain your competitive advantage over the long term. Linkner distills his years of experience in

"Twenty-three authors from the global service design community invested their knowledge, experience

experience -- Teaching students how to become more strategic and self-regulated learners -- Teaching thinking

20 years of classroom experience, this accessible textbook gives readers a solid theoretical

of conformism and the status quo, Peters is a necessary voice of experience to guide us through times

service in the Facebook era -- Thinking holistically about the customer experience -- Five steps to

using a systems approach. Building on the author's experience, it looks at the characteristics of

their own experience.

-- Expectations -- Experience -- Perceptions -- Connections -- Values -- Persuasion and communication -- Source