service in the Facebook era -- Thinking holistically about the customer experience -- Five steps to

Written specifically for students with no previous experience of research and research methodology

-- Section II: Planning the technology-enhanced learning experience -- Ch. 4. Technology and instructional

experience -- Teaching students how to become more strategic and self-regulated learners -- Teaching thinking

using a systems approach. Building on the author's experience, it looks at the characteristics of

world of experience and gain confidence in thinking sociologically."---Michael Nofz, University of

This book shows how learning development enhances the student experience and promotes active

become a full-fledged online news producer and transform stories into a complete news experience for an

-- Convergence and the contemporary media experience -- Digital inequality : social, political, and

resource for programmers to gain invaluable experience."--

Vol. 1.Teaching, learning and course design -- vol. 2. The student experience -- vol. 3 System

management in agricultural research : the CGIAR experience / Experiences and recommendations on required