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by 
Thompson, Harvey.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Winning Customer Experience -- What They Want: Ten Myths About Your Customers -- What They Need: Customer
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2. 
Cover image for Practical software engineering : analysis and design for the .NET platform
by 
Manassis, Enricos.
Format: 
Books
Publication Date 
2004
Excerpt: 
. User Experience Model -- Pt. II. System Analysis and Design -- 5. Analysis Model -- 6. Design Model
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by 
Kimble, Chris.
Format: 
Books
Publication Date 
2004
Excerpt: 
experience / Eric L. Lesser, Michael A. Fontaine -- Cultivating a community of practice between business and
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4. 
Cover image for Economics for business : competition, macro-stability, and globalisation
by 
McAleese, Dermot.
Format: 
Books
Publication Date 
2004
Excerpt: 
experience. Economics for Business is especially suitable for MBA and other executive programmes, as well as
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5. 
Cover image for Practicing evaluation : a collaborative approach
by 
O'Sullivan, Rita G.
Format: 
Books
Publication Date 
2004
Excerpt: 
the evaluation is often enhanced. With over 20 years of evaluation experience, author Rita O
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6. 
Cover image for The science of well-being : biopsychosocial foundations
by 
Cloninger, C. Robert.
Format: 
Books
Publication Date 
2004
Excerpt: 
research and clinical experience are clearly presented so that readers can consider the validity of his
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by 
Steger, Ulrich.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- Learning from past experience.
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8. 
Cover image for Descartes' baby : how the science of child development explains what makes us human
by 
Bloom, Paul, 1963-
Format: 
Books
Publication Date 
2004
Excerpt: 
respond with their own feelings of anger, sympathy and joy. Adults too experience this dualist perspective
Available: Copies:
9. 
Cover image for The measure of service learning : research scales to assess student experiences
by 
Bringle, Robert G.
Format: 
Books
Publication Date 
2004
Excerpt: 
The measure of service learning : research scales to assess student experiences / Bringle, Robert G.
Available: Copies:
by 
Ferguson, Harry (Thomas Harold)
Format: 
Books
Publication Date 
2004
Excerpt: 
. The smell of practice : child protection, the body and the experience of modernity -- 4. From day
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11. 
Cover image for Osama : the making of a terrorist
by 
Randal, Jonathan C., 1933-
Format: 
Books
Publication Date 
2004
Excerpt: 
"Jonathan Randal - a journalist whose experience of the Middle East spans the past forty years
Available: Copies:
12. 
Cover image for Renovate before you innovate : why doing the new thing might not be the right thing
by 
Zyman, Sergio.
Format: 
Books
Publication Date 
2004
Excerpt: 
-- 7. Renovate your brand positioning -- 8. Renovate your customers' brand experience -- 9. Forced
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