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1. 
Cover image for Performance Research Associates' Delivering knock your socks off service.
Performance Research Associates' Delivering knock your socks off service.
by 
Zemke, Ron.
Format: 
Books
Publication Date 
2003
Excerpt: 
Axioms of Service Recovery. 28. Service Recovery on the Internet. 29. Fix the Person. 30. Fair Fix the
Available: Copies:
2. 
Cover image for Database management systems
Database management systems
by 
Ramakrishnan, Raghu.
Table of contents http://catdir.loc.gov/catdir/toc/mh023/2002075205.html
Publisher description http://catdir.loc.gov/catdir/description/mh024/2002075205.html
Format: 
Books
Publication Date 
2003
Excerpt: 
: Application development. Database application development ; Internet applications -- Part II: Storage and
Available: Copies:
4. 
Cover image for The end of everything : postmodernism and the vanishing of the human : Lyotard, Haraway, Plato, Heidegger, Habermas, McLuhan
The end of everything : postmodernism and the vanishing of the human : Lyotard, Haraway, Plato, Heidegger, Habermas, McLuhan
by 
Appignanesi, Richard.
Format: 
Books
Publication Date 
2003
Excerpt: 
Lyotard and the inhuman / Donna Haraway and GM foods / Plato and the Internet / Heidegger, Habermas
Available: Copies:
5. 
Cover image for MCSE self-paced training kit exam 70-293 : planning and maintaining a Microsoft Windows server 2003 network infrastructure
MCSE self-paced training kit exam 70-293 : planning and maintaining a Microsoft Windows server 2003 network infrastructure
by 
Zacker, Craig.
Table of contents http://catdir.loc.gov/catdir/toc/fy043/2003056205.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1004/2003056205-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1004/2003056205-d.html
Format: 
Books
Publication Date 
2003
Excerpt: 
infrastructure; Planning internet connectivity; Planning a name resolution strategy; Using routing and remote
Available: Copies:
7. 
Cover image for Manual of travel agency practice
Manual of travel agency practice
by 
Syratt, Gwenda.
Table of contents http://catdir.loc.gov/catdir/toc/els031/2003052214.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2003052214.html
Format: 
Books
Publication Date 
2003
Excerpt: 
-- Car rental -- Ferry services and railways -- Airlines -- Technology -- The Internet -- Insurance
Available: Copies:
8. 
Cover image for The future of advertising : new media, new clients, new consumers in the post-television age
The future of advertising : new media, new clients, new consumers in the post-television age
by 
Cappo, Joe.
Table of contents http://catdir.loc.gov/catdir/toc/fy038/2003041335.html
Table of contents http://swbplus.bsz-bw.de/bsz10739149Xinh.htm
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2003041335.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2003041335.html
Format: 
Books
Publication Date 
2003
Excerpt: 
-with some tech twists -- The Internet as change agent : reinventing the way we communicate, buy, sell
Available: Copies:
9. 
Cover image for Casting for big ideas : a new manifesto for agency managers
Casting for big ideas : a new manifesto for agency managers
by 
Jaffe, Andrew, 1938-2010.
Table of contents http://catdir.loc.gov/catdir/toc/wiley041/2003283016.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley045/2003283016.html
Publisher description http://catdir.loc.gov/catdir/description/wiley041/2003283016.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Primary Source for Brand-Building Ideas? -- The Internet and the Agency -- Prioritizing Strategic Planning
Available: Copies:
10. 
Cover image for Microsoft Visual Basic.Net. : comprehensive concepts and techniques
Microsoft Visual Basic.Net. : comprehensive concepts and techniques
by 
Shelly, Gary B.
Format: 
Electronic Resources
Publication Date 
2003
Excerpt: 
Internet programming.
Available: Copies:
11. 
Cover image for Principles of information systems : a managerial approach
Principles of information systems : a managerial approach
by 
Stair, Ralph M.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1514/2002041021-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1514/2002041021-d.html
Table of contents only http://catdir.loc.gov/catdir/enhancements/fy1514/2002041021-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010049139&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2003
Excerpt: 
-- Organizing data and information -- Telecommunications and networks -- The Internet, intranets, and extranets
Available: Copies:
12. 
Cover image for Sams teach yourself HTML and XHTML in 24 hours
Sams teach yourself HTML and XHTML in 24 hours
by 
Oliver, Dick.
Format: 
Books
Publication Date 
2003
Excerpt: 
the Internet -- Complete HTML 4 and XHTML 1 Quick Reference -- Migrating from HTML to XHTML.
Available: Copies:
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