process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard

-- Ch. 4. Conflict history -- Ch. 5. Conflict management systems -- Ch. 6. Peace, democracy, and

-- Strategies for working with information -- Strategies for confirming learning -- Personal management

Management -- Africa.

Flow -- Preparing a Budget -- Long-Term Projections and Cash Flow Forecasts -- Systems Management.

Conflict management.

Management information systems.

Organizational change -- Management.

. Cryptography -- III. System security -- 7. Backups -- 8. Defending your accounts -- 9. Integrity management

Marketing -- Management.

Goal setting in personnel management.

Management -- Pricing for International Markets -- Financial Requirements for Global Marketing -- Country