, schools and colleges, empowering readers with the confidence to address these needs effectively. The book

, and Victoria Pruin DeFrancisco equip readers with the critical analysis tools to form their own

material on critical listening and viewing, which will help readers to work with a wider range of academic

students and professionals, helping readers understand and implement HR to align with business needs

Retaining Customers. Throughout the text, readers discover tips for implementing proven customer service

experience of the problem. Readers will learn how to create a community plan, measure impact, and engage

platforms. Co-creative methods are emphasised and provide readers with a theoretical underpinning of

key elements of the research process helps readers organize and develop their research project, giving

hosting digital resources that add to and complement the material contained within. Readers will also find

academic skills, encouraging readers to develop an approach of independent enquiry and analysis.

reference epidemiological research. Directed at readers who are new to epidemiological theory and practice

Taylor, Scott (Reader in leadership and organization studies), editor.