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1. 
Cover image for Tourism : how effective management makes the difference
by 
Doswell, Roger.
Format: 
Books
Publication Date 
1997
Excerpt: 
decision makers will also find that this book addresses vital management issues. These include the
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2. 
Cover image for Introduction to the personal software process
by 
Humphrey, Watts S., 1927-
Format: 
Books
Publication Date 
1997
Excerpt: 
that will help them do competent professional work and better apply their programming expertise for
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3. 
Cover image for Imaginization : new mindsets for seeing, organizing and managing
by 
Morgan, Gareth, 1943-
Format: 
Books
Publication Date 
1997
Excerpt: 
"Imaginization" is a way of thinking and organizing. It is a key managerial skill that will help
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4. 
Cover image for Audience analysis
by 
McQuail, Denis.
Format: 
Books
Publication Date 
1997
Excerpt: 
Providing both an overview of past research and a guide to current thinking, Audience Analysis will
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5. 
Cover image for The ethnicity reader : nationalism, multiculturalism, and migration
by 
Rex, John.
Format: 
Books
Publication Date 
1997
Excerpt: 
in Multicultural Societies. Ethnicity in the USA / Will Kymlicka. Multiculturalism in welfare states
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6. 
Cover image for Handbook of human factors and ergonomics
by 
Salvendy, Gavriel, 1938-
Format: 
Books
Publication Date 
1997
Excerpt: 
primarily applications-oriented. Hence throughout readers will find case studies, examples, figures, and
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7. 
Cover image for Yo' mama's disfunktional! : fighting the culture wars in urban America
by 
Kelley, Robin D. G.
Format: 
Books
Publication Date 
1997
Excerpt: 
-Help Ideology -- Ch. 4. Looking Extremely Backward: Why the Enlightenment Will Only Lead Us Into the Dark -- Ch
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8. 
Cover image for Composing qualitative research
by 
Golden-Biddle, Karen.
Format: 
Books
Publication Date 
1997
Excerpt: 
. Organized around the metaphor of "story," Composing Qualitative Research will illuminate the importance of
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9. 
Cover image for Defining moments : when managers must choose between right and right
by 
Badaracco, Joseph.
Format: 
Books
Publication Date 
1997
Excerpt: 
Moments reveals an alternative approach that will help you tackle the more complex and troubling question
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by 
Russell, Bertrand, 1872-1970.
Format: 
Books
Publication Date 
1997
Excerpt: 
philosophical milieu, this valuable work is a perfect introduction to the field and will continue to stimulate
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11. 
Cover image for Addressing postmodernity : Kenneth Burke, rhetoric, and a theory of social change
by 
Biesecker, Barbara A.
Format: 
Books
Publication Date 
1997
Excerpt: 
, Biesecker provides an original interpretation of Burke's most crucial ideas. Addressing Postmodernity will
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12. 
Cover image for Data mining techniques : for marketing, sales, and customer support
by 
Berry, Michael J. A.
Format: 
Books
Publication Date 
1997
Excerpt: 
formulating marketing, sales, and customer support strategies. While database analysts will find more than
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