-- Quality of Service -- Internetworking -- Network Layer in the Internet -- Transport Layer -- Transport

Applications for the Internet.

Axioms of Service Recovery. 28. Service Recovery on the Internet. 29. Fix the Person. 30. Fair Fix the

: Application development. Database application development ; Internet applications -- Part II: Storage and

Lyotard and the inhuman / Donna Haraway and GM foods / Plato and the Internet / Heidegger, Habermas

branding: creating and sustaining high performance organisations -- The internet and public relations

-- Car rental -- Ferry services and railways -- Airlines -- Technology -- The Internet -- Insurance

of ethics, the Internet and communications to demonstrate how technology influences our lives.

-- Electronic marketing: Internet marketing, database marketing, and direct marketing -- Professional sales

Internet domain names.

-- Organizing data and information -- Telecommunications and networks -- The Internet, intranets, and extranets

one: television -- The print punditocracy -- The punditocracy iii: radio and the internet -- The