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1117. 
Cover image for Service operations management : improving service delivery
by 
Johnston, Robert.
Format: 
Books
Publication Date 
2005
Excerpt: 
. Performance measurement -- 11. Linking operations decisions to business performance -- 12. Driving operational
Available: Copies:
1118. 
Cover image for International marketing strategy
by 
Bradley, Frank, 1942-
Format: 
Books
Publication Date 
2005
Excerpt: 
operations and performance.
Available: Copies:
1119. 
Cover image for The meaning of company accounts
by 
Reid, Walter.
Format: 
Books
Publication Date 
2005
Excerpt: 
Sect. 1. Background and structure -- Sect. 2. Analysing performance -- Sect. 3. Financial and stock
Available: Copies:
1120. 
Cover image for Corporate learning : proven and practical guidelines for building a sustainable learning strategy
by 
Dulworth, Mike, 1962-
Format: 
Books
Publication Date 
2005
Excerpt: 
advice for increasing organizational performance. The book shares useful insights about building
Available: Copies:
1121. 
Cover image for Financial management : principles and applications
by 
Keown, Arthur J.
Format: 
Books
Publication Date 
2005
Excerpt: 
-- Understanding financial statements, taxes, and cash flows -- Evaluating a firm's financial performance
Available: Copies:
1122. 
Cover image for Implementing strategic change : tools for transforming an organization
by 
Hoisington, Steven H., 1953-
Format: 
Books
Publication Date 
2005
Excerpt: 
-- Planning for customer driven transformation -- Implementing process improvements -- Reviewing performance
Available: Copies:
1123. 
Cover image for Frontline HR : a handbook for the emerging manager
by 
Hornsby, Jeffrey S. (Jeffrey Scott), 1959-
Format: 
Books
Publication Date 
2005
Excerpt: 
-- Performance management : effective evaluation and development -- Employee relations : effective development
Available: Copies:
1124. 
Cover image for The case for interprofessional collaboration : in health and social care
by 
Meads, Geoff.
Format: 
Books
Publication Date 
2005
Excerpt: 
Wild -- Ch. 4. Crisis prevention -- Ch. 5. Performance -- Ch. 6. Development -- Sect. 3. The
Available: Copies:
1125. 
Cover image for Creative writing : a practical guide
by 
Casterton, Julia, 1952-
Format: 
Books
Publication Date 
2005
Excerpt: 
. Writing poetry -- 11. Preparing your poems for performance and publication -- 12. Love writing -- 13
Available: Copies:
1126. 
Cover image for Managing pension and retirement plans : a guide for employers, administrators, and other fiduciaries
by 
Baker, August J.
Format: 
Books
Publication Date 
2005
Excerpt: 
ownership plans and company stock -- Hybrid plans -- Evaluating investment performance -- Improving pension
Available: Copies:
1127. 
Cover image for Outperform with expectations-based management : a state of the art approach to creating and enhancing shareholder value
1128. 
Cover image for Competence perspectives on managing internal processes
by 
Heene, Aimé.
Format: 
Books
Publication Date 
2005
Excerpt: 
Performance.
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