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1. 
Cover image for Performance Research Associates' Delivering knock your socks off service.
Performance Research Associates' Delivering knock your socks off service.
Performance Research Associates' Delivering knock your socks off service.
by 
Zemke, Ron.
Format: 
Books
Publication Date 
2003
Excerpt: 
. 22. Exceptional Service Is in the Details. 23. Good Selling is Good Service -- Good Service Is Good
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2. 
Cover image for E-business & e-commerce : how to program
E-business & e-commerce : how to program
E-business & e-commerce : how to program
by 
Deitel, Harvey M., 1945-
Format: 
Books
Publication Date 
2001
Excerpt: 
Entertainment Online Automotive Sites Energy Online Selling Brainpower Online Art Dealers E-Learning Click
Available: Copies:
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