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1. 
Cover image for Discussing the undiscussable : a guide to overcoming defensive routines in the workplace
Discussing the undiscussable : a guide to overcoming defensive routines in the workplace
Discussing the undiscussable : a guide to overcoming defensive routines in the workplace
by 
Noonan, William R., 1953-
Table of contents only http://www.loc.gov/catdir/toc/ecip0714/2007013596.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0739/2007013596-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0739/2007013596-b.html
Format: 
Books
Publication Date 
2007
Excerpt: 
-- Staying on the path of learning -- Mistakes, continuous learning, and progress -- Helping those who teach
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2. 
Cover image for Hostage at the table : how leaders can overcome conflict, influence others, and raise performance
Hostage at the table : how leaders can overcome conflict, influence others, and raise performance
Hostage at the table : how leaders can overcome conflict, influence others, and raise performance
by 
Kohlrieser, George, 1944-
Format: 
Books
Publication Date 
2006
Excerpt: 
negotiator - explains that it is only by openly facing conflict that we can truly progress through the most
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