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1. 
Cover image for How to deal with difficult people : smart tactics for overcoming the problem people in your life
How to deal with difficult people : smart tactics for overcoming the problem people in your life
How to deal with difficult people : smart tactics for overcoming the problem people in your life
by 
Hasson, Gill, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
emotionally charged situations.How to deal with difficult people will help you: Learn ways to confidently
Available: Copies:
2. 
Cover image for Negotiating globally : how to negotiate deals, resolve disputes, and make decisions across cultural boundaries
Negotiating globally : how to negotiate deals, resolve disputes, and make decisions across cultural boundaries
Negotiating globally : how to negotiate deals, resolve disputes, and make decisions across cultural boundaries
by 
Brett, Jeanne M., author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Foreign Direct Investors -- Will the World Adjust, or Must You?.
Available: Copies:
3. 
Cover image for The promise of mediation : the transformative approach to conflict
The promise of mediation : the transformative approach to conflict
The promise of mediation : the transformative approach to conflict
by 
Bush, Robert A. Baruch.
Publisher description http://www.loc.gov/catdir/description/wiley042/2004009427.html
Table of contents http://www.loc.gov/catdir/toc/wiley051/2004009427.html
Format: 
Books
Publication Date 
2005
Excerpt: 
. More generally, this book will strike a chord with anyone interested in humanizing our social
Available: Copies:
4. 
Cover image for People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
by 
Lucas, Robert W.
Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html
Format: 
Books
Publication Date 
2005
Excerpt: 
's Hierarchy of Needs Theory of Motivation, which will help you better understand what drives your participants
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