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1. 
Cover image for Managing intercultural conflict effectively
Managing intercultural conflict effectively
Managing intercultural conflict effectively
by 
Ting-Toomey, Stella.
Format: 
Books
Publication Date 
2001
Excerpt: 
Managing intercultural conflict effectively / Ting-Toomey, Stella.
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3. 
Cover image for A first look at communication theory
A first look at communication theory
A first look at communication theory
by 
Griffin, Emory A.
Format: 
Books
Publication Date 
2003
Excerpt: 
management theory of William Gudykunst -- Face-negotiation theory of Stella Ting-Toomey -- Speech codes
Available: Copies:
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