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1. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
information systems.
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3. 
Cover image for Database systems : design, implementation, and management
Database systems : design, implementation, and management
Database systems : design, implementation, and management
by 
Rob, Peter.
Format: 
Books
Publication Date 
2000
Excerpt: 
Database systems : design, implementation, and management / Rob, Peter.
Available: Copies:
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