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1. 
Cover image for Service operations management : improving service delivery
Service operations management : improving service delivery
by 
Johnston, Robert, 1953- author.
Format: 
Books
Publication Date 
2021
Excerpt: 
Service operations management : improving service delivery / Johnston, Robert, 1953- author.
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2. 
Cover image for Project management : achieving competitive advantage
Project management : achieving competitive advantage
by 
Pinto, Jeffrey K., author.
Format: 
Books
Publication Date 
2020
Excerpt: 
Project management : achieving competitive advantage / Pinto, Jeffrey K., author.
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3. 
Cover image for An introduction to intercultural communication : identities in a global community
An introduction to intercultural communication : identities in a global community
by 
Jandt, Fred Edmund.
Format: 
Books
Publication Date 
2016
Excerpt: 
everyday life. Examples of topics included are: Conflict management in organizations, The impact of the
Available: Copies:
4. 
Cover image for Customer relationship management : concepts and technologies
Customer relationship management : concepts and technologies
Customer relationship management : concepts and technologies
by 
Buttle, Francis.
Format: 
Books
Publication Date 
2015
Excerpt: 
Customer relationship management : concepts and technologies / Buttle, Francis.
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