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1. 
Cover image for Selling hospitality : a situational approach
by 
McNeill, Richard G.
Format: 
Books
Publication Date 
2006
Excerpt: 
"Drawing from the insights of leading sales executives, Selling Hospitality: A Situational Approach
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2. 
Cover image for The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success
by 
Hodge, Richard.
Format: 
Books
Publication Date 
2006
Excerpt: 
Sales executives.
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3. 
Cover image for Handbook of qualitative research methods in marketing
by 
Belk, Russell W.
Format: 
Books
Publication Date 
2006
Excerpt: 
interviews with sales executives / Photo essays and the mining of minutiae in consumer research : 'bout the
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