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1. 
Cover image for Harvard Business review on innovation.
Harvard Business review on innovation.
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2053274&custom_att_2=simple_viewer
Format: 
Books
Publication Date 
2001
Excerpt: 
Annotation Designed to bring today's managers and professionals the fundamental information needed
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2. 
Cover image for Process innovation : reengineering work through information technology
Process innovation : reengineering work through information technology
by 
Davenport, Thomas H., 1954-
Table of contents http://www.gbv.de/dms/hbz/toc/ht006360035.pdf
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1163107&custom_att_2=simple_viewer
Format: 
Books
Publication Date 
1993
Excerpt: 
Process innovation is quickly becoming the byword for managers ready to lead their companies out of
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