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1. 
Cover image for Relationship marketing and customer relationship management
Relationship marketing and customer relationship management
Relationship marketing and customer relationship management
by 
Roberts-Lombard, Mornay, editor.
Format: 
Books
Publication Date 
2024
Excerpt: 
Customer services -- Management.
Available: Copies:
2. 
Cover image for Marketing management : a South African perspective
Marketing management : a South African perspective
Marketing management : a South African perspective
by 
Cant, M. C. (Michael Colin), 1957- editor.
Format: 
Books
Publication Date 
2024
Excerpt: 
Marketing management : a South African perspective / Cant, M. C. (Michael Colin), 1957- editor.
Available: Copies:
3. 
Cover image for Relationship marketing and customer relationship management
Relationship marketing and customer relationship management
Relationship marketing and customer relationship management
by 
Roberts-Lombard, Mornay, editor.
Format: 
Books
Publication Date 
2018
Excerpt: 
Customer services -- Management.
Available: Copies:
4. 
Cover image for A practical introduction to public management
A practical introduction to public management
by 
Draai, Enaleen, editor.
EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1700045&site=ehost-live
Format: 
Books
Publication Date 
2016
Excerpt: 
A practical introduction to public management / Draai, Enaleen, editor.
Available: Copies:
5. 
Cover image for Purchasing and supply chain management
Purchasing and supply chain management
by 
Monczka, Robert M., author.
Format: 
Books
Publication Date 
2016
Excerpt: 
Purchasing and supply chain management / Monczka, Robert M., author.
Available: Copies:
6. 
Cover image for Tourism : a modern synthesis
Tourism : a modern synthesis
by 
Page, Stephen, 1963- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
framework ; Information communications technologies in tourism ; Travel intermediaries : tour operators and
Available: Copies:
7. 
Cover image for Service management : an integrated approach
Service management : an integrated approach
by 
Looy, Bart van.
Format: 
Books
Publication Date 
2013 2011
Excerpt: 
Service management : an integrated approach / Looy, Bart van.
Available: Copies:
8. 
Cover image for Business information management : improving performance using information systems
Business information management : improving performance using information systems
by 
Chaffey, Dave, 1963-
Format: 
Books
Publication Date 
2011
Excerpt: 
Business information management : improving performance using information systems / Chaffey, Dave
Available: Copies:
9. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
Computer industry -- Customer services -- Management.
Available: Copies:
10. 
Cover image for Administrative assistant's and secretary's handbook
Administrative assistant's and secretary's handbook
by 
Stroman, James.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html
Format: 
Books
Publication Date 
2008
Excerpt: 
management -- Computer networking -- E-mail -- Using the internet -- Web conferencing -- Spreadsheet software
Available: Copies:
11. 
Cover image for Microsoft® Windows server 2008 security resource kit
Microsoft® Windows server 2008 security resource kit
by 
Johansson, Jesper M.
Format: 
Books
Publication Date 
2008
Excerpt: 
-- Implementing active directory certificate services. Common security scenarios: Securing server roles -- Patch
Available: Copies:
12. 
Cover image for Principles of marketing
Principles of marketing
by 
Kotler, Philip.
Format: 
Books
Publication Date 
2004
Excerpt: 
: building the right relationships with the right customers -- Product, services, and branding strategies
Available: Copies:
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